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Hospitality, Leisure & Tourism

Want a job that lets you travel and create unforgettable experiences for others? A career in hospitality, leisure, and tourism could be your next adventure!

What is hospitality, leisure and tourism?

☕ What's the hospitality sector?

Hospitality is all about creating unforgettable experiences, whether you're dining out, travelling or chilling at a local attraction. It’s the friendly faces that make your time off epic!

🏊🏽‍♀️ And what's leisure all about?

Leisure focuses on fun and relaxation activities. Think sports, hobbies and entertainment that help you unwind and enjoy your free time to the max.

🏖️ How about tourism?

Tourism is about exploring new places and cultures. It's everything from city breaks to exotic holidays, all led by guides who help you discover the world.

Need more info? Ask an Apprentice

Considering an apprenticeship in this area of work? Or just unsure about uni? Our Ask an Apprentice community is made for you! Be mentored and chat with real apprentices, get application tips, and ask all your burning questions through our new platform.

What jobs can I do?

Activities instructor

An activities instructor plans and runs fun events like sports or adventure activities. You get to share your skills and ensure everyone has a blast!

Airline steward

An airline steward, or flight attendant, ensures passengers have a comfy flight. You travel the globe and create memorable journeys for everyone on board.

Barista

A barista crafts delicious coffee and keeps the vibes going at cafes. You’ll be the friendly face behind the counter, serving up caffeine hits and good times.

Catering assistant

As a catering assistant, you support chefs in preparing and serving food at events or restaurants. It’s a great entry point into the culinary world!

Chef

Chefs whip up tasty dishes in kitchens everywhere, from restaurants to hotels. Creativity and passion are key to delighting guests with your culinary creations.

Curator

Curators manage and showcase collections in museums. You’ll make art, history or science accessible and exciting for everyone who walks through the door.

Hotel manager

A hotel manager oversees the entire guest experience. You ensure everything runs smoothly and that guests leave with amazing memories.

Tour guide

As a tour guide, you share your love for local history and culture. Whether in a city or out in nature, you bring experiences to life for visitors.

Waiter

A waiter takes orders and serves food in restaurants. With great people skills, you can rise to run the restaurant and create a welcoming atmosphere.

What are the top skills?

🔎 Attention-to-detail

Attention-to-detail is essential in hospitality to ensure everything is perfect for guests. It’s about spotting the little things that make a big difference.

💬 Communication

Communication skills are key to connect with guests and colleagues. You’ll need to express ideas clearly and ensure everyone feels welcome.

📞 Customer service

Customer service is all about putting guests first. A positive attitude and a willingness to help make all the difference in their experience.

🥾 Outdoor skills

Outdoor skills are perfect for roles like tour guides or activity instructors. Knowing how to navigate nature adds excitement and adventure for guests.

😊 People skills

People skills are crucial for working in hospitality. Building relationships and creating a friendly atmosphere keeps guests coming back for more.

How can I get started?

🛠️ What apprenticeships can I do?

Apprenticeships are available at various levels, from intermediate to advanced, covering roles like barista and hospitality supervisor.

🎓 Is uni an option?

Totally! University is a great option for management roles. Degrees in hospitality management, tourism and event planning can set you up for success.

⭐ How can I stand out?

Gain experience through part-time jobs, volunteering or internships. Showcase your passion and skills on your CV to impress future employers.

What qualifications can I get?

What degree options do I have?

You can pursue degrees in hospitality management, travel and tourism, or museum studies. These can open doors to diverse roles in the industry.

What qualifications can I get through a hospitality, leisure and tourism apprenticeship?

You can earn NVQs and diplomas in areas like food and beverage service, hospitality management, and catering. These qualifications boost your employability.

5 fun facts you didn’t know

Eight of the 10 biggest hotels in the world are in Vegas

According to GlobalData, Las Vegas is home to eight of the largest hotels on the planet, measured by rooms.

The loopiest roller coaster is in the UK!

The UK has boasted the world’s most inversion-heavy roller coasters for over 20 years. Alton Towers’ Smiler roller coaster turns riders upside down a whopping 14 times!

The UK’s tourism industry is bigger than Birmingham!

Over 3.5 people work in the UK’s tourism industry. If everyone in the industry lived in the same place, it would be bigger than the UK’s second city!

You can be an eco-tourist

Whether you travel by train or stay in a sustainable resort, eco-tourism is becoming more and more popular.

You can go on holiday from your bedroom

The pandemic saw a boom in virtual city tours and even nature walks! So if you’re not able to travel, you can still enjoy all the world has to offer.

Need more info? Ask an Apprentice

Considering an apprenticeship in this area of work? Or just unsure about uni? Our Ask an Apprentice community is made for you! Be mentored and chat with real apprentices, get application tips, and ask all your burning questions through our new platform.