The JLR retail apprenticeship programme is geared toward training the right candidate to become a qualified Parts Advisor. But what does a Parts Advisor do? 

Parts Advisors are responsible for ordering, selling, and managing stock control on a wide range of vehicle parts and accessories. Duties may vary from employer to employer but will typically include: 

• Advising customers on how to solve a problem with their vehicle.
• Taking orders from customers both face to face and over the phone.
• Maintaining an ordered stock room and finding parts from stock.
• Raising invoices for parts sold.
• Liaising with other members of staff.
• Working alongside on-site Service Technicians to ensure they have the parts needed to complete their daily work. 

We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. 

Customers may include members of the public, service departments of retailers, and garages. 

Please note, the Parts Advisor role varies slightly by employer based upon the specific needs within the location. 

Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.  

Successful applicants must be prepared to travel to the Jaguar Land Rover Academy, in Leamington Spa, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. 

In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Jaguar Land Rover Academy. 

This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported every step of the way. 

Qualifications received 

(England: Standard) 

On successful completion of the 17 month programme, you will receive the following:  

• Level 2 Retailer Standard
• JLR specific certifications  

(Scotland/ Wales/N.Ireland) 

On successful completion of the 15 month programme, you will receive the following:  

• Level 2 / Level 5 Customer Service Apprenticeship
• JLR specific certifications 

Scottish and Welsh training groups are subject to minimum numbers signed up on a course. Please speak to your recruitment advisor for further information.  

Future prospects 

There are lots of opportunities to develop your career within our expanding retail network. Once qualified, the earning potential for a Parts Advisor is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship.  

Your early development is carefully mapped through your apprenticeship journey with your learning focused toward achieving an industry recognised qualification. Embedded within your training are the JLR global training materials. This is the grounding for your future development within the network and our Learner Management System, Excellence will guide you through your short, medium, and long term career path.