Advice

7 customer service skills you need to develop

Remember the last time you went to a restaurant and had an experience so brilliant that you immediately reviewed it on TripAdvisor? No? How about a bad experience in a café, where the waiter was...  

6 ways to improve your time management skills

 Are you one of those people who’s just always late? No matter what you do, you can’t seem to get to class or your next meeting on time? Or maybe you just can’t seem to get that...  

What skills do I need for a career in social care?

When you think of adult social care, you probably imagine a care assistant working with an older person. But while this is a really important job within social care, it’s just the tip of the iceberg. What...  

What skills do I need for a career in health?

Are you thinking about beginning a career in healthcare? Or maybe you’re wondering what job should do and looking into the different options. Skills for health jobs differ depending on the role...  

What is networking — and how do I do it?

You might not realise it, but you’re already part of quite a few networks. You have a friendship network, a family network, and maybe a society or sports team that you’re part of. And let’s...  

Functional skills qualifications: What are they?

Functional skills qualifications give you knowledge and skills in maths, English and ICT which you can apply to real-life situations in work, study and your personal life. If you’re thinking about...  

Adapt to survive: how being adaptable can help you at work

You probably don’t need us to tell you that the world is moving along at a really fast rate – everything from technology to politics is changing all the time. That affects workplaces too. It...  

How to improve your leadership skills for work

A recent survey showed that employers rate leadership skills among the top skills they look for but which graduates lack. If you’re scratching your head wondering how on earth you can improve your...  

How to use your initiative at work

You’ve probably heard a lot about initiative – in fact, it’s become a bit of a buzzword lately. It’s also one of those terms that can be quite hard to pin down. This is a bit of...  

How to improve your people skills for work

Of course it’s important that you have the practical and technical skills needed for your chosen career. But what employers also look for are good people skills, essentially meaning how well you...  

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